Marketing and sales are two intertwined functions crucial for a business's success, but they play distinct roles in the customer journey.
Marketing:
Focus: Generating awareness, interest, and desire for a product or service.
Activities: Market research, branding, advertising, content creation (blogs, social media), public relations, email marketing, SEO, website development, events, and lead generation.
Goals: Attract potential customers, build brand loyalty, educate the market, and generate leads for the sales team.
Sales:
Focus: Converting leads into paying customers.
Activities: Prospecting, qualifying leads, building relationships, presentations, negotiations, closing deals, and customer service.
Goals: Increase sales revenue, meet sales targets, build strong customer relationships, and ensure customer satisfaction.